Shipping policy

Shipping Policy

1. Processing Time:

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

• Domestic Shipping:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

• International Shipping:

• Standard International Shipping: 10-20 business days

• Express International Shipping: 5-10 business days

Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes:

[Your Business Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages:

[Your Business Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy:

We currently ship worldwide. Note that international shipping charges and delivery times vary depending on the destination.

7. Returns Policy:

Our Returns & Refunds Policy provides detailed information about options and procedures for returning your order.

8. Contact Information:

If you have any questions about your order or our shipping policy, please contact us at:

• Email: Jen@jbillottiart.com

• Phone: 207-538-0125